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About Prime Appliances Care

Kolkata's most trusted appliance service provider since 2014

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Prime Appliances Care Team
12+ Years of Service Excellence
Appliance Repair Technician at Work
Our Story

About Us

Your Trusted Partner for Appliance Care

Prime Appliances Care was founded in 2014 with a simple mission: to provide reliable, professional, and affordable appliance services to the people of Kolkata. What started as a small team of passionate technicians has now grown into one of the city's most trusted appliance service providers.

We understand that your home appliances are essential to your daily life. When they break down, it disrupts your routine and causes unnecessary stress. That's why we're committed to providing fast, reliable, and professional service that gets your appliances back to working condition quickly.

Our Journey

Prime Appliances Care was established in 2014 with a vision to revolutionize appliance services in Kolkata. From our humble beginnings with just 3 technicians, we have grown to a team of 50+ certified professionals serving thousands of satisfied customers across the city.

50+ Expert Technicians

Certified professionals ready to serve you

All Brands & Models

We service every major appliance brand

100% Satisfaction

Committed to quality service and customer happiness

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Expert Technicians
Our Mission

Our Mission & Values

Driven by a commitment to excellence and customer satisfaction

Our Mission

To provide professional, reliable, and affordable appliance services that exceed customer expectations and extend the life of home appliances.

Our Vision

To become Kolkata's most trusted appliance service brand, known for quality, integrity, and customer-centric approach to service delivery.

Our Values

  • Integrity & Transparency
  • Customer First Approach
  • Quality Workmanship
  • Continuous Improvement
  • Professional Excellence
Our Team

Meet Our Experts

Dedicated professionals committed to excellence in appliance service

Rajesh Kumar
Rajesh Kumar
Founder & CEO

With over 15 years of experience in the appliance service industry, Rajesh founded Prime Appliances Care with a vision to provide reliable and professional appliance services.

15+ years
Priya Sharma
Priya Sharma
Operations Manager

Priya oversees daily operations and ensures quality service delivery. She has 10+ years of experience in customer service and operations management.

10+ years
Amit Singh
Amit Singh
Senior Technician

Amit is our lead technician with expertise in AC and refrigerator repairs. He has trained over 50 technicians and handles complex repairs.

12+ years
Sneha Patel
Sneha Patel
Customer Relations Head

Sneha ensures every customer has a smooth experience from booking to service completion. She believes in building lasting relationships.

8+ years
Why Choose Us

Why Prime Appliances Care?

What makes us Kolkata's preferred choice for appliance services

Certified Technicians

All our technicians are trained and certified by leading appliance manufacturers. They undergo regular training to stay updated with the latest technologies.

  • Manufacturer certified
  • Regular skill updates
  • Background verified
  • Years of experience
Same Day Service

We understand the urgency of appliance repairs. Our team is committed to providing same-day service to minimize disruption to your daily life.

  • 2-hour response time
  • Same-day booking
  • Emergency service
  • Flexible scheduling
Genuine Parts

We use only authentic spare parts from original manufacturers. This ensures the longevity of repairs and maintains your appliance's warranty.

  • 100% genuine parts
  • Manufacturer warranty
  • Price transparency
  • Quality assured
Service Warranty

All our services come with a comprehensive 90-day warranty for your peace of mind. If any issue persists, we'll fix it at no extra cost.

  • 90-day warranty
  • Free re-service
  • Satisfaction guaranteed
  • Trust assurance
Transparent Pricing

We believe in complete transparency. You'll get a clear estimate before we start any work, with no hidden charges or surprises.

  • Free inspection
  • Upfront pricing
  • No hidden charges
  • Value for money
24/7 Customer Support

Our customer support team is available round the clock to answer your queries, schedule appointments, and provide assistance.

  • 24/7 availability
  • Quick response
  • Friendly support
  • Problem resolution
Testimonials

What Our Customers Say

Real feedback from real customers who trusted us

"Prime Appliances Care did an excellent job servicing my LG AC. The technician was professional and fixed the issue within an hour. Highly recommended!"

Rajesh Kumar
Rajesh Kumar
Salt Lake, Kolkata AC Servicing

"Very satisfied with the fridge repair service. They came on time and diagnosed the problem quickly. Reasonable pricing too."

Sneha Patel
Sneha Patel
Park Street, Kolkata Fridge Servicing

"My Samsung washing machine was not working properly. Prime Appliances Care team fixed it perfectly. Great service!"

Amit Sharma
Amit Sharma
Howrah Washing Machine Servicing

"Excellent TV repair service. They repaired my Sony TV within hours. Very professional and knowledgeable staff."

Priya Sen
Priya Sen
Jadavpur, Kolkata TV Servicing

"Good service for microwave oven repair. The technician explained the issue clearly and fixed it promptly."

Manoj Ghosh
Manoj Ghosh
Dum Dum, Kolkata Micro Oven Servicing

"Geyser was giving trouble during winter. Prime Appliances Care came to the rescue and fixed it in no time. Very responsive team!"

Rina Das
Rina Das
Salt Lake, Kolkata Geyser Servicing
Read All Testimonials
Trusted Brands

We Service All Major Appliance Brands

Authorized service partner for all leading appliance manufacturers

AO Smith
AO Smith
Authorized Service
Bajaj
Bajaj
Authorized Service
Blue Star
Blue Star
Authorized Service
Bosch
Bosch
Authorized Service
Candes
Candes
Authorized Service
Carrier
Carrier
Authorized Service
Coocaa
Coocaa
Authorized Service
Crompton
Crompton
Authorized Service
Daikin
Daikin
Authorized Service
Electrolux
Electrolux
Authorized Service
Eureka Forbes
Eureka Forbes
Authorized Service
Godrej
Godrej
Authorized Service
Haier
Haier
Authorized Service
Havells
Havells
Authorized Service
Hitachi
Hitachi
Authorized Service
IFB
IFB
Authorized Service
IFFALCON
IFFALCON
Authorized Service
Kelvinator
Kelvinator
Authorized Service
Kenstar
Kenstar
Authorized Service
Kodak
Kodak
Authorized Service
LG Electronics
LG Electronics
Authorized Service
Lloyd
Lloyd
Authorized Service
MI
MI
Authorized Service
Micromax
Micromax
Authorized Service
Mitsubishi
Mitsubishi
Authorized Service
Morphy Richards
Morphy Richards
Authorized Service
Onida
Onida
Authorized Service
Panasonic
Panasonic
Authorized Service
Panasonic
Panasonic
Authorized Service
Philips
Philips
Authorized Service
Racold
Racold
Authorized Service
Samsung
Samsung
Authorized Service
Sharp
Sharp
Authorized Service
Sony
Sony
Authorized Service
Thomson
Thomson
Authorized Service
Toshiba
Toshiba
Authorized Service
Venus
Venus
Authorized Service
Voltas
Voltas
Authorized Service
VU
VU
Authorized Service
Whirlpool
Whirlpool
Authorized Service
Ready to Experience Professional Service?

Let Us Help You Today

Whether you need AC servicing, fridge repair, or any other appliance service, our expert team is ready to assist you.

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